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David vs. Goliath – The Grant Cardone Saga Continues

January 21, 2011 By Arnold Tijerina

Throughout the day yesterday, via Twitter, e-mail and YouTube, Grant and I have been discussing why I believe his contest is bad and why he shouldn’t be teaching dealers inappropriate social media tactics. I think I explained myself clearly in my previous blog post and, in the interest of not writing a book here, I’m going to share the conversations, some select tweets, and his YouTube video which is without a doubt in response to our discussions.

[Note: These e-mails are unedited.]
From Grant to me:
Arnold, 

The
biggest thing I have spent my career on is inspiring sales people to do MORE not
do less. If a sales person is going to fail let them fail by doing too
much and then making adjustments to do too much a
better way.   

Your
suggestions about the program being wrong suggest to take action is incorrect
and causes people to be ‘careful’ rather than
to take action.  

The
world is filled with noise…..the only way people can break out is to take
action and lots of it.  You are going to love the 10X rule because it is about taking
action in massive amounts.  

George
Patton said, “a marginal plan executed ferociously is better than a well
thought out plan never executed.”

Encourage
people to make mistakes by taking more action not by labeling actions wrong,
incorrect, against the rules – There is enough of this
encouragement already.

Neither
you nor me or experts on social media….no one yet knows what actually works.
 Lets agree to disagree and both discover what does
work by experimenting…

 All
my love….

My reply to Grant:

So, in your opinion, violating Facebook’s Terms of Service as
well as the laws of the State of California (which have both civil and criminal
penalties) is ok?

 Even if we disregard the whole “spamming everyone” part of my
argument, you can’t seriously be saying its ok for dealers to break rules and
laws because taking “more action” is better than less?

The people that are participating in your contest are ALREADY
YOUR FANS, Grant. By making them spam their friends, you do not accomplish
increasing your exposure to new people. It’s great to have promotions and
contest. Get people involved and engaging with you, just don’t make them do it
at their friends’ expense and makes sure you’re doing it legally and in
compliance with the rules and laws that govern them.

His reply to me:

Dude,

 I am not ‘making’ anyone do anything and I am not
encouraging spamming.

I put together a contest to encourage people to learn while
they play.

Most of the people out there don’t even know how to start a
FB page… 

We have had over 20 people create video for the first time.
People are having fun with this thing and today now learning 
new ways to fine-target their message to clients so it is
not perceived negatively

Be a lover man, not a hater

Be an inspirer not a stopper.

Be an encouragement and supporter for action and
activity- 

Still love you…

My reply to Grant:

You have to take responsibility as a public figure and role
model for dealers, Grant. People look up to you and will follow your lead. I
hold you to a higher level of accountability to what you put out into the world
than I do the average dealer.

I’m not alone in my thoughts. Many people share my opinion on
your contest. I think the video part of your contest is great. You ARE making
them post on FB and Twitter about your contest. If they don’t they can’t win so
if they want to participate, they have to do it.

The fact that they don’t know, or have, proper social media
skills only makes it worse. You’re teaching them the wrong way to do things,
not the right way.

I still love you too. You’re still them man. You don’t know how
many people have messaged me kudos for standing up to you and saying most
people would be afraid to. I just tell them that you can handle it and,
hopefully, respect my opinion.

My job involves teaching dealers how to do it right. Your reach
and exposure certainly outweighs mine but that doesn’t mean I shouldn’t advise
people not to follow your example. That would be neglecting my job, and
responsibility, in bringing proper digital marketing techniques into their
dealerships.

His reply to me:

Right on bro=  but there is a difference between
standing up and making someone else wrong…

at this point it seems like you are more interested in making me wrong
….

Based on what you are suggesting the  social media campaign
I used to help NADA get the Brownback Amendment passed which protected auto dealerships from losing their finance depts. would have
violated the law.  I slammed that thing every way possible from FB, TWeets, Youtube to direct emails into unwanted and completely
disconnected fields…

Where did you get that great signature…

My reply to Grant:

No, your Brownback Amendment activity was a “rally” so to speak.
It was a call to action and information for dealers. YOU were doing the
“spamming” if people considered it that, which I didn’t.

This is a contest. The state of California has laws regarding
contests, it does not have laws about social media. FACEBOOK, on the other hand,
has rules about having contests on their website, which your contest does not
comply with.

I’m not interested in making you wrong. I KNOW you are. This is
not an opinion. I provided links to the laws and Facebook policies in my blog.
Feel free to read them for yourself.

Yes, you inspired my putting my signature image in my e-mails.
It was always my signature though. I didn’t make mine look like yours. You’ve
inspired me to do a lot of things. You’ve inspired me to be better at what I do
and helped me do that because I made a commitment to listen and learn.

I’m trying to HELP you understand that it’s important that you
teach the RIGHT way to do social media. Between you and I, we both know that
you’re great at teaching closing techniques to salespeople and motivating them.
We also both know that you’ve never sold a car via the internet and, in fact,
I’ve helped you with social media in the past.

I AM recognized as a thought-leader and expert in the field of
social media. That’s why I’m enlisted to do all of the social media for most of
the major auto conferences. They certainly don’t ask me to do it because I
don’t know how.

I know you’re a busy guy and probably don’t have time to go back
and forth with me. Ive always had your back and you know that. Ive contacted
you when your account was hacked. Ive shown you a lot of things. Just know that
I believe you needed to hear this and, hopefully, you’ll realize your mistake
and take action to change it.

Don’t make this a right vs. wrong thing. Don’t worry about
saving face. Just fix the problem.

As we tweeted back and forth today, a friend of mine, stated via Twitter that he was backing off because it was pissing his friends off. Here’s the conversation:


To even suggest to Stan that he shouldn’t be friends with someone (which he implies) who is advising him that he is going to alienate his friends by continuing his actions is not only irresponsible but it’s absolutely self-centered. I know for a fact that I am not the only one giving Stan this advice.
Why does Grant want to encourage Stan not to take my advice? The answer is simple:
He wants people promoting him no matter what the cost is to them!
Now we get to the YouTube part. [Note: This is my favorite.]

While he doesn’t mention me by name, it’s real tough for me to believe that this video wasn’t created in response to my calling him out and trying to make him realize that he is NOT helping his dealers. He is hurting them. Obviously, he doesn’t care. He’s more interested in self-promotion than on the social media success of his dealer audience.
Let’s examine some of his comments:
“..you’re learning what the difference between spam is and a good coordinated program.”
Yeah we’re learning that what YOU’RE doing is spamming. What you’re NOT showing us is a “good, coordinated program”. Running a contest via a software program called Contest Burner that is designed to spam people (for only $147). If you read their website, it describes Grant’s contest EXACTLY. It’s all about the following:
  • Flooding your site with massive traffic
  • Creating an army of back-links from all over the net
  • building a monstrous, responsive list
  • explode your revenue
Funny how there’s not ONE MENTION on that incredibly long home page telling you about RESPONSIBLE social media or that the program is designed to engage your fans and retain them. Of course not, it’s not designed to be responsible. This is what it accomplishes.
“With Contest Burner, your visitors will “happily” spread the word about your site all over the web. They’ll get engaged with your message… and become raving fans!

In fact, they’ll tell everyone about how great you (or your product) is and they’ll recruit people (influence them) to visit your site!”
Bravo, Grant. You’ve enlisted all of your fans to tell everyone they know how great you are while, at the same time, annoying the hell out of them.
Now let’s examine his logic and reasoning to his fans on his YouTube video:
  • You shouldn’t listen to their friends and colleagues but “push through the criticism”.
  • Social media is no different than him “knocking on a door”
  • “if you stop because people are asking you to stop, you’re done.”
  • If you’re creative, it’s not spam
  • Social media is no different than knocking on a door, making a phone call, or sending out a piece of mail, it’s just electronic.
  1. I don’t need to listen to my friends and colleagues. You’re the only thing that matters. Got it.
  2. It’s not like “knocking on doors”, it’s like knocking on your FRIEND’S DOORS. I’m sure your friends would appreciate you harassing them.
  3. Uh… when did “No” stop meaning “No”?
  4. Even if it’s creative, it’s still spam.
  5. You can be spam whether you’re knocking on a door, making a phone call, sending mail, sending e-mail or being on social media. In fact, there are laws regarding the use of 4 of the 5 of these and, I suspect, there will eventually be laws regarding the use of social media.
I’m sorry but anyone that tells me to annoy my friends and family, despite their requests to stop, and to “push through” anyways, is not doing me any favors.
The ONLY person winning from this contest is Grant Cardone. 
If you’re friends, family, and business connections are only worth $500 to you… well.. that says a lot.
[As I finished this post, I got another e-mail from Grant]

Dude  

All you have done is make
wrong – there is no direction, no guidance, and no teaching.

there have been no efforts to
do so either….

its been a constant
commercial of what I am doing wrong….then i expect you got some cowards
patting you on the back and got all inspired..
 but you didn’t help guide or inform anyone of what to do only encourage
them not to do!

My friends don’t do that with
me.  Teachers and mentors that I learn from encourage me to use my
strengths and

and never suggest that I do
less but offer advice how I can be more effective…

Go back and look at your
tweets and see how policeman like they are.  I am taking my time to tell
you this because I like you and would like you to be
supportive of me and what I am doing….

A better way to do this is by
example —– why don’t you get involved in the program and show them how to do
it or do you just monday morning quarterback?

My response to Grant:

Do you honestly believe that you are helping dealers learn anything
about social media?

His answer:

I
got a 100 from my brother with a message on it for you…

I responded with one word: nice
To be fair, he did respond with the following (despite the fact that I absolutely took the last e-mail seriously):

Just
loving you baby…  I have given you too much attention today…

but
it has been fun! Have a monster year and best to you..

I have nothing to gain by criticizing Grant’s contest except putting an end to the continuous stream of Grant-spam that I’ve been getting. He, on the other hand, has everything to gain by encouraging the continued participation of his contestants.
I absolutely feel like David and he is Goliath. Am I trying to “topple” him? No. Am I trying to get his attention and make him realize what he’s doing is wrong? Yes. 
The scariest part is.. maybe he already realizes it.

Oh, and Grant, if you want me to show you how to “do it right”, I’d be happy to.
Onto my commercial: Very soon, I may have a ton of Grant Cardone material available for bid on eBay including some signed photos, books and tons of audio material. 
Just kidding.. maybe.





Filed Under: Editorial Tagged With: Automotive, car dealer, contests, Dealer, Facebook, facebook pages, Grant Cardone, Social Media, Twitter

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